Cleaning & care
Don’t use wet mopping the floor as it may cause swelling, warping,delamination, joint separation or other damage that isn’t covered by our warranty.
Do not use steam cleaners, any type of buffing or polishing machine,don’t vacuum with a beater bar or hard tools as it may scratch or dent your floor.
Use a damp cloth to blot up spills as soon as they happen. Never allow liquids to stand on your floor.
Do not wash or wet mop the floor with soap, water, oil-soap detergent, or any other liquid cleaning material, this could cause swelling, warping, delaminating, joint line separation, or other damage that may void warranty.Dry mop, sweep the floor to remove dirt and dust. Occasionally wipe the floor with microfiber mop cloth moistened with an appropriate cleaning solution. Don’t use water to clean laminate floor.
Maintain an appropriate indoor temperature and a normal indoor relative humidity level between 30% and 50% throughout the year to minimize the natural expansion and contraction of the wood.Use glass doors and window treatments to block direct sunlight, recommend using protective felt pads under furniture legs to avoid scratching the floor surface. Never pull,push or drag furnitures, appliances or other items across the floor. When moving furniture or heavy items, always lift and carry the items.Locking system and wear layer may be damaged by roll chair, wheel chair also,must put mat cover all use area on the floor.
Heating season : A humidifier is recommended to prevent excess shrinkage due to low humidity levels. Wood stove and electric heat tend to create very dry conditions.
Non-heating season : An air conditioner, dehumidifier, or periodically turning on heating will help to maintain humidity levels during summer months.
Entry mats will help detain dirt, sand, grit, and other substances such as oil, asphalt, or driveway sealer that may otherwise track onto your flooring.
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